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Archives: FAQs

Why am I not able to print/save/download/view the e-book even though the library owns it?

Some content providers place limitations on commonly used functions, including but not limited to: downloading, saving, printing, annotating, and re-sizing content. There may also be limits on how often a resource can be viewed and how much of the resource can be viewed/downloaded/printed at one time. For example, sometimes the full-text of a book is.

What is an e-book license?

Unlike physical books, e-books are not actually owned by the purchaser. When we acquire an e-book we are actually entering into a license agreement to use the e-book content under a set of conditions imposed by the content provider. In order to provide content to large groups of users, libraries must acquire an institutional license.

Why am I being asked to authenticate with DUO when I access library databases or my Library Account through the library’s website?

All seven of the Claremont Colleges and the Claremont Colleges Services have implemented DUO.  Any Claremont Colleges system/platform that requires you to first login via the Central Authentication Service (CAS) will require DUO authentication. This includes the library’s subscription databases of licensed content, as well as your Library Account and Resource Sharing (ILL) account, which includes your personal/confidential.

Where is the Founders Room?

The Founders Room is on the second floor of Honnold, to the left as you enter through the Library’s North Entrance.

Do you have scanners?

Yes, the library has two multifunction printers capable of scanning documents. Scanned files can be sent to your email. The library also has two overhead document and book scanners (ODS) for scanning books. Scanned files can be sent to email or saved to a USB drive, cloud storage, or to a mobile device. Information about printing and.

How do I get a library card?

For current students, staff, and faculty of The Claremont Colleges, your campus ID is your library card. Visitors can find information on obtaining a library card on our Access for Visitors page.

An article I want says “Get this Item”. What does that mean?

When clicking into a record that has materials not owned by The Claremont Colleges Library it will often have a box labeled “GET THIS ITEM.” Clicking on this box will lead you to a form to request the item through Resource Sharing (Interlibrary Loan or ILL). Additional information can be found on the How To Use Library Search page as.

Can alumnae get library cards?

Yes. You can find more information on how to obtain a library card on our Access for Visitors page and learn more about borrowing privileges on our Borrowing Privileges page.